Smart Meter Solutions

Unlocking the Power of Meter Data with AMI

Merlin enables utilities to deploy, manage, and maximize value from Smart Meter and Advanced Metering Infrastructure (AMI) programs by driving improved customer experience, operational efficiency, and real-time, data-driven insights.

Our solutions integrate AMI, Data & AI, SAP, Cloud, and Cybersecurity capabilities to transform smart meters into intelligent, secure, and actionable assets across the utility ecosystem.

Key Solutions & Capabilities

Advanced Metering Infrastructure (AMI)
  • End-to-end AMI program design, rollout, and modernization
  • Integration with head-end systems (HES), MDMS, CIS, and ERP platforms
  • Real-time data acquisition, validation, and exception management
  • Support for outage management, remote connect/disconnect, and demand response
Smart Meter Deployment & Integration
  • Large-scale smart meter rollout and lifecycle management
  • Seamless integration with ERP, SAP IS-U, billing, and customer systems
  • Vendor-agnostic integration across meter types and communication networks
Meter Data Management (MDM / MDMS)
  • Centralized meter data collection, validation, and estimation (VEE)
  • High-volume data processing and performance optimization
  • Advanced analytics and regulatory reporting
Remote Monitoring & Predictive Maintenance
  • Real-time visibility into meter health and network performance
  • Predictive maintenance using AI and IoT telemetry
  • Proactive fault detection and reduced field operations
AI-Driven Consumption Analytics
  • Predictive usage forecasting and demand management
  • Anomaly detection, theft identification, and loss reduction
  • Customer behavior insights for personalized engagement
Cybersecurity for Smart Meter & AMI Networks
  • End-to-end security for AMI, smart meters, and IoT devices
  • Data integrity, privacy, and compliance protection
  • IT/OT security alignment for resilient utility operations

Staffing & Team Support

Merlin provides AMI and Smart Meter–focused teams to support transformation initiatives:

  • AMI & Meter Data Management Specialists for seamless integration and optimization
  • Data & AI Engineers to derive insights from high-volume meter data
  • Cybersecurity Experts for smart grid, AMI, and IoT protection
  • Project & Program Managers for AMI rollouts and digital transformation initiatives

Engagement models include onshore, offshore, blended teams, and Team as a Service (TaaS).

Why Choose Merlin

  • Proven expertise in large-scale Smart Meter and AMI deployments
  • Deep integration with SAP IS-U, ERP, CIS, and operational systems
  • Rapid deployment with SLA-backed reliability and 24/7 support
  • Flexible staffing and delivery models aligned to utility needs
  • Secure, scalable, and future-ready AMI architecture

Contact Merlin Utilities Experts

Merlin helps utilities modernize, secure, and optimize operations across Electric & Gas, Water, and
Smart Meter / AMI environments: info@merlinsol.com | +1-832-476-7045