Electric & Gas Utilities
Empowering Smarter Energy Operations
Merlin partners with electric and gas utilities to modernize infrastructure, optimize energy delivery, and improve operational efficiency. From generation to distribution and billing, we provide expertise across Cloud, Data & AI, SAP, Cybersecurity, and Digital Transformation to drive measurable business outcomes.
Key Solutions & Capabilities
Grid Modernization & Automation: Smart grid design, IoT-enabled monitoring, predictive maintenance, outage detection, and load management
Energy Management & Analytics: Real-time monitoring, demand forecasting, and AI-driven energy optimization
SAP for Utilities: IS-U, Customer Information Systems (CIS), Billing, Meter-to-Cash, and Fiori applications
Cybersecurity & OT/ICS Protection: IT and OT system security, regulatory compliance, risk management
Digital Transformation: Process automation, RPA, workflow optimization, and enterprise reporting
Staffing & Team Support
- On-Demand SAP Experts for IS-U and utility-specific modules
- Data & AI Engineers for energy analytics and smart grid intelligence
- Cybersecurity Specialists for IT & OT protection
- Cloud & DevOps Teams to modernize infrastructure and enable scalability
Why Choose Merlin
- Proven experience in electric and gas utilities operations
- Rapid deployment of skilled teams, including Team as a Service (TaaS)
- 24/7 support and SLA-driven delivery for critical infrastructure
- Flexible engagement models: onshore, nearshore, offshore, or blended