Retail Industry

Revolutionizing Retail with Intelligent SAP Solutions

In today’s dynamic retail landscape, businesses must embrace digital transformation to stay competitive. Merlin helps retailers leverage SAP S/4HANA for Retail, SAP Customer Experience (CX), SAP CAR (Customer Activity Repository), and SAP Commerce Cloud to optimize operations, enhance customer engagement, and drive profitability.

Whether you operate in fashion, grocery, electronics, luxury, or omnichannel retail, our SAP experts can empower you with real-time insights, intelligent automation, and seamless customer experiences.

Our SAP Retail Expertise

We deliver tailored SAP solutions to help retailers streamline their end-to-end operations:

Omnichannel Retail & Customer Experience

  • SAP Commerce Cloud – Create seamless e-commerce experiences across digital and physical stores.
  • SAP Customer Experience (CX) – Personalized marketing, sales, and service automation.
  • SAP Customer Activity Repository (CAR) – Real-time customer insights for demand forecasting and promotions.
  • AI-Driven Customer Engagement – Implement AI & ML for personalized recommendations.

Retail Supply Chain & Inventory Optimization

  • SAP Extended Warehouse Management (EWM) – Maximize storage efficiency and reduce stockouts.
  • SAP Transportation Management (TM) – Optimize logistics for fast and cost-effective deliveries.
  • SAP Integrated Business Planning (IBP) – Predict and respond to demand fluctuations.
  • Real-Time Inventory Visibility – Gain a unified view of inventory across different channels.

Intelligent Store Operations

  • SAP S/4HANA for Retail – Improve pricing, promotions, and in-store execution.
  • POS Integration & Analytics – Connect SAP with POS systems for real-time data insights.
  • SAP Fiori for Retail – Enable intuitive, mobile-friendly retail management.
  • SAP RFID & IoT – Automate stock replenishment and theft prevention.

Finance, Merchandising & Compliance

  • SAP Retail Merchandise Management – Optimize product assortments, pricing, and markdowns.
  • SAP Revenue Accounting & Reporting (RAR) – Ensure compliance with IFRS & ASC standards.
  • SAP Tax & Regulatory Compliance – Automate tax calculations and reporting for global markets.
  • ESG & Sustainability in Retail – Implement SAP solutions for ethical sourcing and green retailing.

AI-Driven Retail Analytics & Innovation

  • Predictive Analytics & AI for Retail – Forecast trends and optimize decision-making.
  • Business Technology Platform (BTP) – Custom extensions and innovations for retail transformation.
  • Machine Learning for Demand Sensing – Enhance stock allocation and minimize wastage.
  • Retail Chatbots & AI Assistants – Improve customer service and engagement.
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What Sets Us Apart

Retail-Focused SAP Expertise

We have experience working in the grocery, and omnichannel retail.

End-to-End SAP Solutions

From managed services, support and innovation.

Certified SAP Consultants

Proven expertise in SAP S/4HANA, SAP CX, SAP CAR & more.

Scalable & Future-Ready

AI-powered and cloud-enabled retail transformation.

Let’s Transform Your Retail Business with SAP!

Drive efficiency, profitability, and customer satisfaction with Merlin’s SAP Retail expertise.

Please reach out to: info@merlinsol.com